Privacy Policy
How we protect and manage your personal information securely
Our Commitment to Privacy
At Relo Network Ltd, we are committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, share, and protect your information when you use our relocation services.
Key Principle: We only collect information necessary for professional relocation services and never sell personal data to third parties.
Information We Collect
Personal Information
- • Name, email address, and phone number
- • Employment details and relocation timeline
- • Family information (when relevant to setup audit or full relocation)
- • Area preferences and lifestyle requirements
- • Property viewing history and feedback
- • Communication history and service satisfaction data
Technical Information
- • Website usage data and analytics
- • Device information and browser type
- • Audit form completion and interaction data
- • 72-Hour Setup Audit progress tracking
- • Partner network connection history
How We Use Your Information
Service Delivery
- • Conducting comprehensive relocation assessments
- • Providing area fit analysis and property shortlists
- • Connecting you with vetted service partners
- • Managing relocation packages and milestone delivery
- • Facilitating corporate relocation programs
Communication
- • Scheduling strategy calls and service deliverables
- • Providing milestone updates and service confirmations
- • Facilitating partner introductions and connections
- • Sharing reports and relocation insights
- • Processing feedback for service improvements
Data Protection & Security
Security Measures
- • Industry-standard encryption for data transmission
- • Secure cloud storage with regular backups
- • Limited access controls for team members
- • Regular security audits and updates
Data Retention
We retain your personal information only as long as necessary to provide services and comply with legal requirements:
- • Relocation assessments: 12 months for follow-up services
- • Executive packages: Duration of service plus 3 years
- • Corporate programs: As per contractual agreements
- • Marketing consent: Until withdrawn
- • Legal requirements: As mandated by law
Sharing Your Information
Service Partners
We share relevant information with vetted partners to facilitate your relocation services:
- • Estate agents: Area preferences and property shortlist requirements
- • Schools: Family details for admissions guidance and school visits
- • Legal advisors: Tenancy requirements for agreement review
- • Service providers: Specific requirements for viewing itineraries and logistics
- • Financial advisors: Employment context for mortgage and investment analysis
All partners sign confidentiality agreements and adhere to strict data protection standards.
Legal Requirements
We may disclose information when required by law, court order, or to protect our rights and the safety of our clients and team members.
Your Privacy Rights
Access & Control
- • Request copies of your personal data
- • Update or correct your information
- • Delete your account and data
- • Withdraw marketing consent
Data Portability
- • Export your data in standard formats
- • Transfer data to other services
- • Restrict processing of your data
- • Object to automated decision-making
Cookies & Website Analytics
We use cookies and similar technologies to improve your website experience and understand how our services are used.
Cookie Types
- • Essential: Required for website functionality
- • Analytics: Help us understand usage patterns
- • Preferences: Remember your settings and choices
- • Marketing: Personalize content (with consent)
Privacy Questions?
If you have questions about this Privacy Policy or want to exercise your rights:
We will respond to privacy requests within 30 days and provide clear information about any actions taken.
This Privacy Policy was last updated: 5 June 2026